PatioOnly.com FAQ's
We want to answer your questions about our patio chairs, patio furniture and patioonly.com services and policies.
We are proud to offer great customer service and information to help you become as knowledgeable about our patio chairs and other patio furniture products as possible. Patio chairs and patio furniture are what we do. This page is designed to answer frequently asked questions. If you have a question that can't be answered on our website, feel free to email us at Support@PatioOnly.com
What is the Warranty on the patio chairs and patio furniture on patioonly.com?
We are confident in the patio chairs and patio furniture we offer. All warranty information for our patio chairs and patio furniture can be clearly found on the individual item descriptions for that particular patio furniture or patio chairs piece. However most patio chairs and patio furniture items generally come with at least a two year warranty from the manufacturer. Many patio furniture and patio chairs items come with much more. The warranty covers any manufacturing defects for the patio chairs and patio furniture. If anything goes wrong with your patio chairs or patio furniture please contact us and let us know. We will provide you with further instructions.
We are confident in the patio chairs and patio furniture we offer. All warranty information for our patio chairs and patio furniture can be clearly found on the individual item descriptions for that particular patio furniture or patio chairs piece. However most patio chairs and patio furniture items generally come with at least a two year warranty from the manufacturer. Many patio furniture and patio chairs items come with much more. The warranty covers any manufacturing defects for the patio chairs and patio furniture. If anything goes wrong with your patio chairs or patio furniture please contact us and let us know. We will provide you with further instructions.
What is your return policy?
We know you will be completely satisfied with your patio chairs and patio furniture purchase. If for any reason you would like to return your patio chairs or patio furniture or maybe exchange for another piece just let us know. Any defective patio chairs or patio furniture product can be returned for full refund minus shipping costs and a minor 20% re-stocking fee to. This re-stocking fee cover the charge from the processing company (credit card company), manufacturer's return charges and internal charges incurred. Please contact us within 30 days of receipt with any problems or concerns with your patio chairs or patio furniture. (Tortuga Outdoor patio chairs and patio furniture products have a 14 day from original ship date return policy.) We will issue you a Return Authorization Number and the product will be replaced or refunded depending on the situation. Please be advised that the customer will be responsible for return shipping costs and re-stocking fees. We have high customer service standards, so if you are unhappy in any way with your patio chairs or patio furniture please contact us with your concern.
We know you will be completely satisfied with your patio chairs and patio furniture purchase. If for any reason you would like to return your patio chairs or patio furniture or maybe exchange for another piece just let us know. Any defective patio chairs or patio furniture product can be returned for full refund minus shipping costs and a minor 20% re-stocking fee to. This re-stocking fee cover the charge from the processing company (credit card company), manufacturer's return charges and internal charges incurred. Please contact us within 30 days of receipt with any problems or concerns with your patio chairs or patio furniture. (Tortuga Outdoor patio chairs and patio furniture products have a 14 day from original ship date return policy.) We will issue you a Return Authorization Number and the product will be replaced or refunded depending on the situation. Please be advised that the customer will be responsible for return shipping costs and re-stocking fees. We have high customer service standards, so if you are unhappy in any way with your patio chairs or patio furniture please contact us with your concern.
How long does it take to ship the patio chairs and patio furniture?
The patio chairs and patio furniture products ship directly from the manufacturer typically within 5-7 business days. Ground shipping services are generally used, which generally takes 5-7 days depending on your location. In some cases it takes less time. Be advised some items require a longer time and for such we try to label this on the item description.You will be provided the tracking number so you can find out when your patio chairs and patio furniture will be delivered. We get them out to you as soon as we can because we know your excited to get your patio chairs and patio furniture. In our patio chairs and patio furniture item descriptions we try to place the general shipping time as well.
The patio chairs and patio furniture products ship directly from the manufacturer typically within 5-7 business days. Ground shipping services are generally used, which generally takes 5-7 days depending on your location. In some cases it takes less time. Be advised some items require a longer time and for such we try to label this on the item description.You will be provided the tracking number so you can find out when your patio chairs and patio furniture will be delivered. We get them out to you as soon as we can because we know your excited to get your patio chairs and patio furniture. In our patio chairs and patio furniture item descriptions we try to place the general shipping time as well.
Do you provide patio chairs and patio furniture for commercial uses?
PatioOnly.com customers range from hotels, resorts, restaurants, apartment complexes, and the like to individuals. Large orders of patio chairs and patio furniture for commercial sites may be eligible for a discount. Please contact us for discount information for your next patio chairs and patio furniture orders.
PatioOnly.com customers range from hotels, resorts, restaurants, apartment complexes, and the like to individuals. Large orders of patio chairs and patio furniture for commercial sites may be eligible for a discount. Please contact us for discount information for your next patio chairs and patio furniture orders.
If you didn't find the answer to your patio chairs and patio furniture question please email or call and we will be happy to assist you. Patio chairs and patio furniture are what we do. Help us do it better!
